If you're in ecommerce download your free podcast bonuses here: https://tinyurl.com/523dxtyx In episode 138 of the Customers Who Click podcast, we’re exploring one of my favourite topics - conversion rate optimisation. One of the things that led Carl to working in CRO is his love for psychology. We’ll be discussing how important it is to meet customers at their current awareness stage, and what that means for the messaging and experience they should receive. We’ll cover what CRO is and isn’t (hint: not just AB tests) and some best practices to discover more about your customers, and use that information to make changes that will improve conversion rate. Carl Weische is the founder of Accelerated Agency, you can find him on Linkedin or visit his website www.acceleratedagency.com.