In this week’s episode of the Hotel Moment podcast, Karen Stephens, Revinate CRO, and Shawn Jereb, Senior VP of Revenue Management & Distribution, Montage International, take on the idea of “approachable luxury.” Jereb explains what it means and how technology has helped their hotel ensure every guest feels welcome, meets their needs, and exceeds expectations. Is your hotel ready to embrace luxury that attracts guests and builds long-term connections?