What is a "I-D Ten T" error? When spelled out on paper, it looks a little more like the snarky phrase it is, "ID10T." So simple. It is incredibly easy to disparage the person as not bright, not hard-working, not informed, or just not "with it." People who see themselves as a boss may find this easier than those who believe they are a leader. Effective leaders have grown skills in this area to not denigrate the person, but to look at the behavior in the context of the situation. Among the jewels and gems in this episode, here are 3 things to listen for: 1️⃣ Separate the Behavior from the Person 2️⃣ Avoid Making Personal Attacks 3️⃣ Building Trust Takes Time As you listen to this episode during your workout, chores, or commute, think about ways you can improve your tact with separating the problem from the person. And, when it's safe to do so, let us know in the app or on social media. We can't wait to see your creative approaches!