Recorded live at the ADCES Conference in Houston, Nancy Hanna and Dena Gottesman are joined by Dr. William Polonsky. Dr. Polonsky is the founder and president of the Behavioral Diabetes Institute, an organization dedicated to studying the unmet psychological needs of people living with diabetes. He’s also an Associate Clinical Professor at the University of California in San Diego. Highlights include: • Where to find the best lactose-free ice cream in the universe! • Dr. Polonsky’s golden nugget for new diabetes educators. • The one question you should ask all your patients at every visit. • How the world’s first behavioral diabetes institute was formed. • The origin and meaning of the term “Diabetes Distress” and strategies to communicate effectively with patients and ease burden • Psychosocial outcomes with Omnipod 5 and impact on caregivers Dr. William Polonsky has an ongoing commercial relationship with Insulet and Insulet has paid him a fee to participate in the making of this podcast. The opinions and views expressed in this podcast are his own.