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Retain: The Customer Retention Podcast
Customer Service is Part of Your Brand with Khaled Alaa, Head of Experience at Talabat
Customer Service is Part of Your Brand with Khaled Alaa, Head of Experience at Talabat
EP 28
00:00/00:00
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November 7, 2023
Customer Service is Part of Your Brand w...

In this Retain: The Customer Retention Podcast episode, Lauren DeSouza speaks with Khaled Alaa, Head of Experience at Talabat. Together, they delve into why customers prefer a consistent, normal product rather than an unpredictable fancy one; what makes quality customer service; and how your customer service is a part of your brand.

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