COVID-19 may not be the end of the world…    But after, the road warriors will still have reason to celebrate.    That’s because travel and hospitality are changing for the better.    To find out how, I caught up with Iqbal Jumabhoy, Founder/CEO at BlackBook Technologies, a company creating rewards programs that are actually rewarding.    What we talked about: What people really want from hospitality. The problem with rewards programs.  Hospitality under COVID-19 and beyond.   This post includes highlights of our podcast interview with Iqbal Jumabhoy, Founder/CEO at BlackBook Technologies.   For the entire interview, you can listen to The B2B Revenue Executive Experience.   If you don’t use Apple Podcasts, we suggest this link.